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  • 🇫🇷 BIOKHAAN, THE #1 EXPERT IN SEA BUCKTHORN

  • 🚚 FREE DELIVERY  FROM €49.90

    🚚 FREE DELIVERY FROM €49.90 — FRANCE, BELGIUM, LUXEMBOURG, SPAIN, PORTUGAL & MONACO

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FREQUENTLY ASKED
QUESTIONS

Find answers to the most frequently asked questions about sea buckthorn, BIOKHAAN products, how to use them, orders and delivery.

HERE TO HELP

HAVE A QUESTION?
THE ANSWER MAY BE HERE.

We have gathered the main questions you may have before or after your purchase. If you cannot find your answer, our team is here to help.

01
SEA BUCKTHORN

ALL ABOUT SEA BUCKTHORN

What is sea buckthorn? +

Sea buckthorn, Hippophae rhamnoides L., is a shrub known for its small yellow-orange berries. It grows naturally in various parts of Europe and Asia and can adapt to challenging environments.

What do sea buckthorn berries taste like? +

Sea buckthorn berries have a naturally tangy, fruity and slightly astringent taste. The intensity can vary depending on how they are consumed.

Where is BIOKHAAN sea buckthorn grown? +

Our sea buckthorn comes from our own fields near Tallinn, Estonia.

Since 2018, we have chosen to grow our sea buckthorn in this region, where the landscape and climate are particularly well suited to its cultivation.

What forms does sea buckthorn come in? +

Sea buckthorn comes in several forms: oil, capsules, juice, powder and dried berries. Each format serves a different purpose.

02
OMEGA-7 CAPSULES

OUR SEA BUCKTHORN OIL CAPSULES

What do BIOKHAAN capsules contain? +

Our capsules contain sea buckthorn oil, naturally rich in fatty acids, including omega-7.

The daily serving of 2 capsules provides 1 000 mg of sea buckthorn oil, including 370 mg of omega-7.

How many capsules should I take per day? +

The recommended daily serving for this product is 2 capsules. A bottle of 60 capsules therefore lasts 30 days.

How long should I use the capsules? +

The capsules are intended for regular use. In the study available to us, 85% of women reported an improvement after 8 weeks of use.

How many days does one bottle last? +

One bottle contains 60 capsules. At 2 capsules per day, it lasts approximately 30 days.

Can I order several months’ supply in advance? +

Yes. The capsules product page offers several supply options, including multi-month packages to simplify your routine and, depending on the offer selected, enjoy a better price.

03
OUR PRODUCTS

WHICH FORMAT SHOULD YOU CHOOSE?

What is the difference between oil, capsules, juice, powder and berries? +

Each format offers a different way to discover sea buckthorn. Capsules are convenient for everyday use, oil can be used for its specific purposes, while juice, powder and berries offer other ways to include sea buckthorn in your routine.

Can BIOKHAAN sea buckthorn oil be used in cooking? +

Yes. Our pure sea buckthorn oil can be used in different ways, including in cooking, according to the instructions on its product page.

How do I use sea buckthorn powder? +

The powder can easily be added to yogurt, smoothies, bowls and other everyday recipes.

04
ORDERS & DELIVERY

YOUR BIOKHAAN ORDER

How long does it take to prepare my order? +

We generally prepare orders within 24 to 48 business hours.

Is free shipping available? +

Yes. Free shipping may be available for certain offers or order amounts. Applicable conditions are displayed in your cart or on the product page.

How can I track my order? +

When your order is shipped, we provide the available tracking information so you can follow its delivery.

What should I do if there is a problem with my order? +

Contact our team through the Contact Us page, including your order number and details of your request. We will get back to you as soon as possible.

05
PAYMENT

SIMPLE AND SECURE PAYMENT

Is payment secure? +

Yes. Transactions are processed through the secure payment solutions available on our Shopify store.

Which payment methods do you accept? +

Available payment methods are shown at checkout. These may include major credit and debit cards and other payment options offered by our store.

06
TRADE CUSTOMERS

ARE YOU A RESELLER OR TRADE PROFESSIONAL?

Do you work with trade customers? +

Yes. BIOKHAAN also works with trade customers, resellers and distributors.

How can I request trade information? +

Go to our Contact Us page, then select “Professionnels / revendeurs” (Trade / Resellers) from the Subject menu.

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STILL HAVE A QUESTION?

Our team is here to help and generally responds within 24 to 48 business hours.

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